Methodology We Use
Our SmAC (Specific, Methodical, and Consistent) Recipe for serving our clients.
The world needs more love... and so does your organization.
Workshops We Deliver
For gutsy companies willing to advance.
Platinum Rule
Relationship Strategies
This workshop will help you communicate more effectively by teaching you the abilities to build rapport with anyone, eliminate personality conflicts and make interactions mutually beneficial rather than a contest of wills.
LEAP! Be at Your Best
How to Handle Hostile Customers
Being your customer’s hero when they are frustrated, angry, agitated or disgruntled requires a strategic game plan. LEAP! Be at Your Best will provide you with a road map to navigate the difficult situation and achieve a positive outcome in the process.
Industries We Serve
By taking time to understand your team and organization, Ovation Group is able to
deliver customized solutions to fit your needs.
Automotive
Lead the way
Dealer groups must combat margin compression, ever increasing auction fees and floor planning expenses by activating their most valuable resource, their people. An engaged workforce is the secret to growth.
Hospitality
Create spectacular experiences
With the emergence of online market places for lodging, hotels and hospitality providers need the tools to build customer loyalty and exceptional customer experiences at every touchpoint.
Nonprofit
Force for change
The competition for scarce donors and volunteers has never been more pressing. Shrinking government support and slipping donor contributions cause Nonprofits to run lean which creates burnout and turnover. A healthy culture is the key to longterm success.
Education
Adopt holistic pedagogy
In education, the relationship between student and teacher is foundational. To develop the leaders of tomorrow educators need to understand themselves and their students holistically to bridge achievement gaps.
